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LifeCall Medical Alert Systems

With LifeCall medical alert systems, you have access to help that is as close as the push of a button. To meet the varying needs of our clients, we offer six medical alert systems: LifeCall with FallAlert™, LifeCall Mobile FallAlert™, LifeCall MobileAlert™, MobileAlert Pro™,  LifeCall Cellular, and LifeCall Standard. Each traditional landline-based system includes a base monitoring unit with a personal medical alert button – and every LifeCall system includes 24/7 access to our U.S.-based emergency Response Center.


LifeCall Basic System

Safe & Secure at Home

LifeCall Standard Medical Alert Systems was designed to provide families with confidence and security in the event of an emergency. One of the simplest medical alert systems in the industry to activate and operate, the LifeCall Standard System is ideal for seniors or at-risk individuals who spend most of their time at home.

Easy & Affordable to Use

LifeCall Medical Alert Systems are designed for quick and easy set-up and can be fully operational in a matter of minutes. Once the system is ON, whenever an alarm is initiated a voice connection is established automatically with the LifeCall Response Center which is manned 24 hours a day. The built-in two-way voice function enables you to easily and confidently communicate your needs and provides the staff in the Response Center reliable, high quality communication back to you.

The base monitoring unit and Medical Alert transmitter button are fully monitored for the occurrence of any trouble condition. In the event of low batteries or power failure, LifeCall is informed automatically. A built-in back-up battery allows the base unit to continue to operate without power for up to five days. For your convenience, the LifeCall Standard System is VoIP (Voice Over Internet Protocol) and Cable phone compatible, as well as compatible with traditional telephone systems.1

1Please contact a LifeCall service representative about any restrictions that may apply to your phone service.


LifeCall with FallAlert™ System

The Fear of Falling

This year one in three adults age 65 and older will fall, and two-thirds of those will experience another fall in the following six months. Among older adults, falls are the leading cause of injury.2 For persons who have a history, a fear, or are at risk of falling, LifeCall Medical Alert Systems with FallAlertTM can be an ideal solution – especially if one’s medical history includes a stroke, heart attack, dizziness/lightheadedness or issues with coordination. Featuring the latest and most innovative technology available in the industry, the  FallAlertTM  detection sensors can detect a fall as it occurs and automatically signal the base monitoring unit for assistance.

2Centers for Disease Control and Prevention, National Center for Injury Prevention and Control.

If You Can’t Call Us

LifeCall’s  FallAlertTM system features a Medical Alert pendant that includes sensors which detect between normal activity and an actual fall. By continuously measuring motion, movement and speed in all directions, the fall detector compares what it senses to what it considers an actual fall. If the FallAlertTM system detects a fall, and if there is no movement or tilt from horizontal to vertical positioning detected after 10 seconds, an unconsciousness alarm will be transmitted to the base monitoring unit, signaling for emergency assistance. The LifeCall emergency Response Center will establish two-way communication promptly and, if there is still no response, they will proceed to follow the pre-designated emergency protocol.

FallAlertTM can provide you with a comprehensive way of managing your risk of falling 24 hours a day and the peace of mind that comes from knowing that if you are unable to respond to an emergency you can still receive help. While automatic fall detection can detect more than 95% of falls, some movements may not be detected. In the event of a fall, if you are able, you should always press the button on the Medical Alert pendant to get help.3

3Certain precautions should be taken, especially those using walkers, wheelchairs, beds with guardrails, or who might encounter objects upon which the cord might become tangled.


LifeCall Medical Alert System

For clients without a landline, LifeCall is pleased to offer a cellular medical alert systems option that has all the great features of our other personal emergency response systems. This system provides the same superior 24/7 service with the added capabilities of using 4G technology so you can be protected during an emergency without having a traditional phone line. A Standard cellular system is available as well as an Advanced model with FallAlertTM monitoring.

This device connects using electricity only and does not require a traditional telephone system. Although the system utilizes AT&T’s powerful wireless network, the communication pathway is more reliable than a cell phone because the unit is stationary and does not require full cellular coverage to operate. As long as the client is within 600 feet2 of the base monitoring unit, when the button is pressed using the pendant or wristband-style transmitter, the emergency call is placed, two-way voice communication is established, the client is connected with LifeCall’s emergency Response Center, and our skilled Emergency Care Specialists promptly evaluate the situation and notify the designated responders.

Optional FallAlert™ Pendant


LifeCall MobileAlert Watch™ System

LifeCall MobileAlert Watch™ System

LifeCall – wherever you go

For active clients who desire one-button access to emergency help wherever you go, LifeCall is pleased to offer the MobileAlert Watch™.  The MobileAlert Watch™ is stylish and removes the stigma many seniors feel when wearing a medical alert while providing maximum protection in an emergency no matter where you are, whether inside, outside, or away from your home. MobileAlert Watch™ is our premier medical alert system with all the exceptional features our clients have come to expect from our complete line of personal emergency response systems.

MobileAlert Watch™ provides LifeCall’s superior 24/7 service with the added reliability of cellular location technology to determine if the MobileAlert Watch™ user is likely at home, enabling faster dispatch. In an emergency, when the MobileAlert Watch™ user does not know their location when they press the call button – or if they are unable to press the call button in the event of a fall, the emergency Response Center employs both WiFi and GPS technology to determine the nearest location of the user.

Small and lightweight

Although the MobileAlert Watch™system is easy to use and lightweight, its two-way voice system features a powerful built-in speaker and microphone. At the press of a button, the user is connected with a certified emergency care specialist who can dispatch EMS and/or send loved ones to the user, depending on what is needed. The MobileAlert Watch™ system works anywhere within AT&T’s coverage area. If AT&T is not available, the device automatically calls 911 on any cell carrier that is available. MobileAlert Watch™features include:

  • Stylish and easy to use.
  • Removes the stigma of wearing a medical alert.
  • Works at home and away from home
  • 24/7 emergency monitoring nationwide
  • Long-lasting battery – easy to charge.
  • Lightweight and comfortable to wear.
  • Reliable WiFi/GPS location technology
  • Weighs less than 2 oz.

Advanced Mobile

LifeCall Mobile FallAlert™ System

The definitive mobile solution

Using cutting edge technology, the Mobile FallAlertTM System is an extensively provisioned mobile device that delivers emergency monitoring virtually anywhere and is designed for instant hands-free communication, automated fall detection, location services and two-way voice communication. LifeCall’s Advanced Mobile medical alert system gives today’s active seniors and their families the greatest possible freedom and security, whether at home or away.

On-the-go safety

This next-generation mobile device delivers all the benefits of our MobileAlert system with the addition of our market-leading proprietary fall detection algorithm. Our best-in-class system features:

  • Works at home and away from home
  • 24/7 emergency monitoring nationwide
  • Automatic fall detection
  • 4G cellular connectivity with on-board GPS location service
  • Full duplex speakerphone
  • Single-touch medical alert button
  • Highly water-resistant: designed to be worn in the shower or bath
  • Shatter-resistant from 6 feet
  • 36-hour battery life
  • Small, lightweight & comfortable: weighs 1.7 oz. and measures 2.6” x 1.6” x 0.7” (without clip)
  • Can be worn on lanyard or belt
NOTE: Cannot detect 100% of all falls. When you can you should press the button on the device to get help.

Advanced Mobile +PLUS

LifeCall MobileAlert Pro™ System

All-in-one solution

LifeCall’s MobileAlert ProTM integrates home safety monitoring and mobile GPS location tracking in an all-in-one system. This advanced SmartCare system provides the ultimate protection & peace of mind for seniors at home, in the yard, or on the go – anywhere in the continental United States!

Our enhanced base unit audio speakerphone offers crisp & clear handsfree 2-way communication with 10-level volume control to extend sound coverage in the home. This allow operators at the emergency Response Center to hear & be heard more clearly.

Take it outside

The MobileAlert Pro™ also comes standard with a mobile device to provide protection for seniors out-of-doors. The lightweight and portable device has raised guidance buttons for easy access to open two-way voice communications. Leveraging industry certified A-GPS technology, you are provided GPS location positioning which expedites the assistance deployment process during an emergency.

As unintentional falls are the leading cause of injury among the elderly, our MobileAlert Pro™ is equipped to integrate with FallAlert™ as an option. This three-in-one combination provides the most effective solution to comprehensively reduce safety risks to older adults who are still active. Whether you are at home, out-of-doors, or on the go, when it comes to being safe, there is no room for error.

MobileAlert Pro Base

  • Backup battery life of 30 hours4
  • Built-in 3-watt speaker and microphone
  • 10-level volume control with up & down buttons
  • Charger for Mobile Device

Mobile Device

  • Works at home and away from home
  • 4G cellular connectivity with on-board GPS location service5
  • 36-hour battery life4
  • 3-watt full duplex speakerphone
  • Small, lightweight & comfortable: weighs 1.9 oz. and measures 2.8” x 1.6” x 0.9”

4 Actual battery life may vary due to product settings, cellular coverage, talk time, and user activity.
5 Cellular service availability is not available everywhere and at all times. Current GPS location may not always be available in every situation.
Note: FallAlert cannot detect 100% of all falls. When you can you should press the call button on the base unit or mobile device to get help.

Standard Features

Standard with every in-home LifeCall medical alert system

Base Monitoring Unit

The heart of every traditional LifeCall system – whether landline-based or cellular – is the base monitoring unit. Designed for tabletop use, it is ideal for bedside placement. It plugs into your phone line just like an answering machine and connects wirelessly to the Medical Alert button. An ultra-sensitive microphone and voice amplification can pick up your voice and let you hear conversations with the Response Center in virtually any part of your home.

The base monitoring unit is easy to set up, conducts regular, automatic self-testing to confirm proper operation, and will alert LifeCall in the event of system trouble or if maintenance is required. The Station also features a HELP button for manual activation in the same manner as the Medical Alert buttons, as well as a CANCEL button that terminates alarms.

Medical Alert Button

Each LifeCall system features a discreet, Medical Alert button that can be worn either around the neck as an adjustable medical alert necklace or pendant or on the wrist as a medical alert bracelet – whichever you prefer. The Medical Alert button is water resistant (designed to wear in the bath or shower where falls most often occur) and with a battery life of 2-3 years will provide help whenever you need it. Unlike a cell phone, you wear your Medical Alert button 24/7 so that if worn properly help is always within reach. Designed for wear, the alert button is comfortable and unobtrusive.

Whenever the alert button is pressed within range of the base monitoring unit, the Station calls our emergency Response Center.

Emergency Response Center

All LifeCall subscribers have 24/7 access to our US-based emergency Response Center. In an emergency situation, the base monitoring unit contacts our dedicated emergency Response Center. Two-way voice communication is promptly established allowing you and a Response Center operator to talk directly with each other via the base monitoring unit.

Whether the distress signal is sent by pressing the Medical Alert button or by being triggered by a fall, when the high-speed two-way connection is complete, you’ll hear the reassuring voice of a trained and certified Emergency Care Specialist. We immediately check on your status and, in the event of an emergency, access your profile then contact the people you’ve identified – and emergency personnel, when appropriate – to get you the help you desire.

Back-up battery keeps the base monitoring unit operating in the event of a power outage
Compatible with most telephone formats (including landline, cable, VoIP)
System reliability underscored by automatically sending a weekly silent test signal to verify console operation and phone line connection
No phone line needed – cellular options available!
Call for help anywhere in/around your home up to 1,000 feet from the base monitoring unit6
Optional remote two-way voice console for extended coverage in large or multi-story homes
Line of sight, etc. Range on cellular and FallAlertTM units is 600 feet

Service availability, access and coverage on the AT&T wireless network is not guaranteed in all locations and at all times and is subject to change without notice.

We’d love to speak with you and help with any questions you may have.

Please contact us at (866) 220-1212.